Academy Support – Help Desk for Members & Instructors

Having problems with your account? Experiencing difficulty using the website? Have a question about a Professional Member benefit?

Check these FAQs below for a quick and easy answer.

Or visit our Help Desk.

Still need support? Email

I’m a Professional Member.

I can't access the Circle Community Spaces.

I want to cancel my membership.

I’m an Instructor.

Where is the Orientation?

I am having trouble accessing the circle spaces. Is there something special I need to do?

What is the training schedule? Can I move forward to the next module when I have completed the one I am on?

I have a request to travel and teach. What are the steps in getting approval for this?

Where can I order EBB gifts and student access? 

How do I add an event to the Events Calendar?

Can I combine an Evidence Based Birth® event with my own event?

Where is the special Free Shipping code for Instructors?

Where can I find the flash drives and other attendee handouts for my events?

If your question isn’t answered above please use the form below to get in touch with our friendly and helpful support team. We aim to respond personally to messages within 12 hours of receipt during the Monday-Friday business week. There may be longer response times on weekends. (Friendly tip: our team works within the Eastern time zone!)

Please Note: This form is for customer service issues relating to your subscription, issues with the website, and so on.