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Research Team Training

Lesson Topics

Time Management and Prioritization
Translations Policy

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General Onboarding

All About EBB
Organizational Chart
Learn about our Products
Learn about our Services
Email and Account Set-up
Branding
How EBB uses Asana

Program Team Training

EBB Framework
Zendesk and Customer Service
Decision Making on Tough Issues
MemberPress – Overview
MemberPress – Coupons
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How CEUs work
LearnDash
Community (i.e. Circle)
Peer-to-Peer Meetings and Specialty Calls
Monthly Trainings
Instructor Renewal
Scholarship Process
ConvertKit – Newsletters
Childbirth Class + Workbook
Calendar of Events for Instructors
ProProfs and Jotform
Systems Admin Info – Security, Hosting, and more!

Content Team Training

Year-at-a-Glance Calendar
Podcast – Guests
Podcast – Show notes
Podcast – Production
ConvertKit and Email Marketing Campaigns
Canva and Graphic Design
Instagram and Facebook
Tik Tok
Accessibility and Inclusion
Making edits to EBB website
Making edits to Shopify site
Photo Rights
YouTube Channel
LeadPages

Research Team Training

Tour of Dropbox
Content Inventory
Inclusion
Literature Search Strategies and How to Find an Article
Signature Article – Updating an Article
Signature Article – Writing a Brand New Article
Signature Article – Production Process
Updating an Academy Course
Camtasia
Applying for CEU Approval
Time Management and Prioritization
Translations Policy

Leadership Training

Emergencies and Leave of Absence
Management
Cancel Culture
Hiring
Onboarding
Ethics: Workplace Toxicity + Boundaries
Ethics: Oppression, Racism, Sexism, Classism
Ethics: Heterosexism, Trans Oppression
Ethics: Ableism, Sizeism, Religious Oppression
Traumatic Events and Disasters

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